Most Common Questions

How do I use EcoMobile Refill Rewards?

EcoMobile Refill Rewards provides the easiest way for you to earn FREE mobile refills. Through the completion of activities through EcoMobile Refill Rewards you will earn free mobile refills. The activities include:

  • Free Surveys – give us some of your time and your opinion and we will pay you back with FREE mobile refills. There’s no limit to the number of surveys that you can complete and number of FREE mobile refills that you can earn.
  • Offers - download a new mobile application, sign up for trial or complete other activities and be rewarded with FREE mobile refills.
  • Shop Online – if you are going to shop online, use EcoMobile Refill Rewards and access our online retail partnerships. In return, you will be rewarded with FREE mobile refills.

Start earning your FREE mobile refills through EcoMobile Refill Rewards now!

How do I redeem my reward?

Once your account hits $5, you will be notified that you can now redeem for free mobile refills. You then have a choice to redeem or continue earning more for bigger refills.

Your rewards expire 12 months from when they are posted to your account, so you have time to hit $5.

Where is my reward that I just earned?

It can take 48 hours to 60 days for the reward to be applied to your account. Our different partners use different schedules for providing funds based on your activities. If you would like to check or are concerned, please use our ‘Missing Credit’ request form and we will investigate.

How do I locate my order ID?

Order ID can also be referred to as "order confirmation number" or "order number”. It is the unique ID that can be found on the receipt or order confirmation when you make a purchase. In situations where there are multiple shipments, you may have multiple Order IDs. In these cases, you will need to submit each Order ID when inquiring about missing credits.

If you booked travel, such as a hotel or air ticket, the order ID is the reservation confirmation number or itinerary number.

How do I know how much I have earned?

You can check the top right corner of EcoMobile Refill Rewards or your EcoMobile Refill Rewards profile to see how much you have earned.